Sihimoge

Grievance Redressal

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, Sihimoge has a Grievance Officer for complaints about content, conduct, or your data.

Grievance Officer

  • Name: [operator to fill]
  • Email: admin@sihimoge.com
  • Address: [operator India postal address]
  • Working hours: Monday to Friday, 10:00 to 18:00 IST

How we handle a complaint

  • We acknowledge every complaint within 24 hours.
  • We resolve it within 15 days of receipt.
  • Complaints about non-consensual intimate imagery are acted on within 24 hours.
  • Content will be disabled within 36 hours of a valid court order or government direction.

Fastest way to complain

Use the Report button on any ad, comment or profile, or the report form. You will get a ticket number and can track its status from your account. For data questions, email admin@sihimoge.com.

If you are not satisfied

For content and intermediary matters you may escalate to the Grievance Appellate Committee established under the 2021 Rules. For personal-data matters you may approach the Data Protection Board of India. For consumer matters you may approach the consumer forum with jurisdiction where you live.